We have an old but well cared for weatherboard that had some nice ornate cornices, roses in some rooms and polished floor boards.
It had a master bedroom, second bedroom and a study / third bedroom and a tiny laundry which is all fine except we also have two wonderful kids aged 7 and 9 and we were outgrowing the house at a rapid pace.
We love the area, family and friends are near and our chooks in the backyard.
We were introduced to Extensions Unlimited through an acquaintance that had built with them so we used them as one of our initial enquiries.
From the start the designer was extremely knowledgeable and listened to our needs and wishes. He was also very straight forward and honest when it came to the ballpark pricing, how the whole process works, what to expect and any potential issues that we may expect through the journey.
It was evident from the start that using a specialized company like Extensions Unlimited was the way to go as every option , the plusses and minuses were clearly explained and understood, which assisted us at every step by having clarity.
The concept of going up, which we wanted in order to retain our yard for the growing kids, was settled and our designer was extremely patient and understanding through our design stage. His design not only captured what we needed but was positioned in a way to cause minimal ground floor impact and cost.
Once our design was settled on, the formal costing and specifications were a true reflection of everything that had been discussed.
After signing on the support and communication from the office was great. We had updates on the permit procedure and what was happening in that area through to the assistance of the accounts department in dealing directly with the finance people (bank) on our behalf.
We both work a lot from home and from the very start the project manager and trades were conscientious of our whole family, courteous and professional.
Our project manager always kept us informed of the process and was a real team player when it came to any changes, options or advice.
You could tell by the way they acted and spoke that all the trades loved working for this company which reflected in their workmanship and friendly approach to ourselves and our home.
As with the nature of extending things don’t always go to plan however but any small hiccups were resolved promptly.
The works were finished on time and we now have a beautiful second storey with two good sized bedrooms with built in robes, a bathroom and a large living area. Downstairs saw the old study and tiny laundry converted into a new laundry / powder room with additional storage under the new stairs.
Right from the first phone call we found the whole team at Extensions Unlimited to be very attentive and professional. The Design Consultant listened to our requests, and came up with a design that suited our needs and existing construction. Once the work commenced, we had fairly tight deadlines due...
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