From the get go, I found Extensions Unlimited to be a very unique company. We had found out about them through a close friend, and throughout the whole process they’ve provided invaluable assistance. In the consultation stage, they really listened to my concerns, as well as answering any questions my wife and I had. They emphasised creating a space with the new renovation that all family members could enjoy – including our 10 year old daughter, Nell. Extensions Unlimited specialises in creating forever homes, so they encourage you to think 5, 10, 20 years down the track and plan for the home that will always meet your needs as a family.
The professionals at Extensions Unlimited helped me and my wife to bring our vision for a new home into tangible reality. While listening to what we wanted, they suggested tweaks and improvements in the design stage to ensure our ideas were workable in practice. With their years of expertise, they were so helpful and knowledgeable during this stage of the process. They made informed suggestions which I gladly took on board. They ensured the planning and design process was simple and straight forward, especially when it came to discussing the costs and what to expect during the building process.
We were encouraged to build upwards on our existing home to conserve the garden and make room for a pool, which was a feature all members of the family keenly wanted. We also made plans for an outdoor entertaining area with a BBQ to suit our outdoorsy family. I also stated a preference for the design to feature upstairs bedrooms so that downstairs could be dedicated to entertainment areas for having friends and family over. Throughout the whole design and planning stage, Extensions Unlimited listened to my concerns and made clear plans to make it happen.
Once I had formalised the design with Extensions Unlimited, they confirmed the costing and specifics with me, just so there were no unwanted surprises. I really appreciated their honesty and openness in making sure I understood and agreed with all aspects of the proposed project before moving ahead.
After signing the contact, the head office gave me the best support I could ever ask for. Extensions Unlimited handled all the permits and even dealt with my bank on my behalf to finance the project! Talk about making life easy.
The project manager appointed to look after us by Extensions Unlimited was always friendly and helpful and ready to answer any questions we had.
The tradespeople who worked on my house were very aware of the impact they were having on our living space and acted appropriately. They aimed to minimise disruptions and noise when we were home, and you could tell that they took pride in a job well done. Occasionally there were a few little bumps in the construction road, but these were handled well and quickly resolved by Extensions Unlimited.
Now that the construction is all done, I couldn’t be happier with the outcome. Our new pool, pool fencing and BBQ area decking all look so professional and make our backyard an entertainment wonderland for ourselves, friends and extended family. Our generously sized bedrooms on the second storey provide plenty of restful space, while our new entertaining areas on the ground floor are regularly filled with the laughter of close friends and family on summer evenings.
If I had to wrap up my experience of Extensions Unlimited in a few sentences, my comments would be: “The finished product is an exact replica of the initial vision. This is the test of a true client/builder relationship — expectations vs. reality. Extensions Unlimited has passed this test with flying colours I’d say!”
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